Returns & Exchanges
Refund Policy: We do not offer refunds.
Returns & Exchanges: God Loves U stand's behind the quality of every product that we sell. If you have received the correct order and are unsatisfied with the fit of them item, we’d be happy to accommodate this request within 14 days of receiving. You can return for a store credit or size exchange within 14 days of receiving your order.
Exchange and Store Credit Conditions: Products must be unworn, unwashed, and undamaged. Items must be returned in the condition they were packaged and sent. Products covered in animal/human hair will not be accepted. Products that smell like they have been washed will not be accepted. Products that smell like smoke, cologne, or have deodorant markings or sweat stains will not be accepted. All items with a "Final Sale" or "Sale" or that are sold during the holidays are final, and no exchange or returns will be accepted. We offer free exchanges and the customer is responsible for shipping the item back to our warehouse. Once we receive the item, your return or exchange will be processed in 5 - 7 business days.
Restocking Fee: There's a restocking fee equal to $5.00 to process your store credit. The fee will be deducted from the gross sale amount that you paid for your order and the balance will be credited to you.
Start a Return or Exchange: Follow the simple & easy steps in our return portal here: godlovesu.co/returns
What is the status of my Return or Exchange? If you have already gone through our online process to return, exchange or get store credit for item, please allow 5-7 business days for processing.
Once your return is processed, one of our team members will email you to confirm.
Incorrect or Damaged Item: If you have received an incorrect or damaged item, please send an email to support@godlovesu.co and include:
Your order number, Full Name on the order, Email used for the order, 3 detailed Photos of the incorrect or damaged item, and Packing Slip.
Upon our team confirming that you received an incorrect or damaged item, we will create a return label for you, and you will be shipped the replacement item within 5-7 business days of receiving your return.